The information contained in this website is for general information purposes only. The information is provided by www.homebethe.com property of HOMEBETHE E-COMMERCE PRIVATE LIMITED, a company duly registered and incorporated under the Companies Act, 2013 and having its registered office situated at 601 Royal Trade Centre Opp. Star Bazar Pal-Hazira Road Adajan Surat-395009 Gujarat India. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event company will be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of HOMEBETHE E-COMMERCE PRIVATE LIMITED. Company has no control over the nature, content and availability of such sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, HOMEBETHE E-COMMERCE PRIVATE LIMITED takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond its control.
- ABOUT US
HOMEBETHE E-COMMERCE PRIVATE LIMITED, is a company duly registered and incorporated under the Companies Act, 2013 and having its registered office situated at 601 Royal Trade Center Opp. Star Bazar Pal-Hazira Road AdajanSurat 395009 Gujarat India;wherein the object pursued by the Company on its Incorporation is to carry on business to design, develop, run and maintain web sites and portal for various subjects including E-commerce and offline shops/stores by setting up E-stores, buyer seller forum, blogs, E-catalogue, E-travelogue, interactive web sites to sell, purchase, deal in and to act as consultants, liaison, auctioneer, sellers, buyers, dealers, traders, agents, manufacturer’s representatives, manufacturer, stockiest, distributors, wholesalers, factors, consignors, consignees, packers, broker, importers, exporters, or otherwise trade and to deal online web and internet based services and products including on-line shopping, auctioning, bartering, reverse auctioning, on line marketing shopping cart, payment gateway, search engine marketing, multiple public services on phone, sms, web page for day to day needs, online air, on line job, telephonic interview, dial in services, help line, information provider, bus and rail ticket booking, electronics appliances, apparels, movie tickets, educational books and information, matrimonial services, recruitment and placement of personnel.
Our exclusive brand partner & product supplier is “STARBAZAAR”, a unit of Trent Hypermarket Pvt. Ltd. (Tata-Tesco enterprise), which is the most trusted name when it comes to provide quality products to the customers.
Homebethe is B2C platform.
That the Company is the owner of E-Commerce Website by the name of www.homebethe.com and majorly deals in providing aforesaid products & Services through the online portal. As a part of the registration process on the aforesaid website, Company may have to collect the personal information about yousuch as Full Name including first and last name, email address for future correspondence, contact details, Postal codes, Demographic profile information’s and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information which deem relevant for the Company.
- ACCESS DENIED FOR MINORS
- WEBSITE ACCESS
Company herein grants you a limited sub-license to access and make personal use of this website and accordingly not to download or modify it, or any portion of it, except with express written consent from the company. This temporary access/license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of the company. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the website or of the company and its affiliates without express written consent.
- SIGN UP & REGISTRATION POLICY
All shoppers/customers/purchasers have to register themselves and get official login id and passwords for placing any such orders on the website. For smoother access and use of the website shoppers/customers/purchasers has to keep their account and registration details current and correct for communications related to their purchases from the website. By agreeing to the terms and conditions, the shoppers/customers/purchasers agrees to receive promotional communication and newsletters upon registration. The shoppers/customers/purchasers can opt out either by unsubscribing in "My Account" or by contacting the customer service given on the website portal.
- PRODUCT PRICING & PROMOTIONAL OFFERS
All the products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery no additional charges will be collected or refunded as the case may be at the time of the delivery of the order.
- CANCELLATION, RETURN & REFUND POLICY
Customer can cancel his order anytime up to the cut-off time of the chosen slot for which a customer has placed an order—by dropping us an email at [email protected] OR by calling our customer service OR alternatively, Android users can cancel their order by themselves via our HomeBethe app. For all the cancelled orders, we shall refund any outstanding payments already made by the customer. However, if we suspect any fraudulent transaction by any customer or any transaction which defies our terms & conditions of using the website, we, at our sole discretion may cancel such order. We shall maintain a negative list of all fraudulent transactions and customers and deny future access to them (or cancel any orders placed by them). If due to some reason, a customer is not satisfied with the quality or freshness of the product delivered, he is entitled to return the product at the time of delivery or within the delivered date (and not more than that). We will take the returned product back with us and same will be notified to our team for any outstanding amount to be credited back to your account, which will be refunded to you in your account or the same can be reimbursed in next purchase.
Note: Homebethe solely has the right to cancel the order with or without reason at any point of time.
Terms & Condition
1. Online payment refund takes about 3-4 working days by bank to credit money in customer's account.
2. Product delivery is based on product’s availability.
3. Once order is received by you, we request you to check all the things like products quantity, mrp, unit, etc. Once it is delivered to you no further queries will be entertained.
4. Homebethe will not be responsible for the late delivery in case of unpredictable weather, or unavoidable circumstances or any natural calamity.
1. Products like Fruits & Vegetables, Dairy, Frozen, Bakery - they can’t be returned.
2. FMCG (Fast-moving consumer goods) Products can be returned at the time of delivery.
3. Opened lid or broken or tampered seal products will not be returned.
4. Expired products are under return policy point.
5. Homebethe will not take damaged products as a return goods.
- EXECUTION OF CONTRACT
By clicking I AGREE through Online Portal, You agree that Company is authorized to use all your personal data, if needed and will be accordingly using such data’s to provide information, goods and services offered through our Website to you, for billing and order fulfillment.
- EMAIL NEWSLETTER
If you sign up to our newsletter we may use your email address to send you information about products or services. You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.
- COOKIES & MONITORING
The following types of Cookies will be monitored by the Company mentioned as follows;
STRICTLY NECESSARY COOKIES –
These are the cookies that are essential to the operation of our website.
ANALYTICAL/PERFORMANCE COOKIE –
These cookies allow us to recognize and count the number of visitors to our website.
FUNCTIONALITY COOKIES –
These cookies are used to recognize you when you return to our website.
TARGETING COOKIES –
These cookies record your visit to our website, the pages you have visited and the links you have followed.
Please take a note that we may monitor traffic to our site and collect the following information:
- The IP address of your computer.
- The referring website from which you have got to our website from.
The reasons for this are:
- To make ongoing improvements to our website based on this data.
- To see our most popular sources of business.
- DISCLOSURE OF PERSONAL DATA
Please take note that we may disclose your personal data:
- To other companies within our group.
- If we sell our business.
- To agents and service providers.
- In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cybercrime or to protect the website, rights, personal safety of person/s.
- We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
All notices you send us must be sent to the contact details given on this Website (link). We may give notice to you at either the email or postal address you provided to us as and when needed. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.
- GOVERNING LAW:
These terms are strictly governed by the laws of Republic of India and courts of Surat District in the State of Gujarat will have exclusive jurisdiction. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by Indian law. You and we both agree that the courts of Surat District in the State of Gujarat will have exclusive jurisdiction.
- COPYRIGHT & TRADEMARK
Company and its vendors/suppliers/licensors/logistics etc. expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Company or any third party's intellectual property rights. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the written permission of the company. You may not modify, distribute or re-post anything on this website for any purpose. The names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of the companies owning such products, its affiliates, its partners or its suppliers. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this website. Access to this website does not authorize anyone to use any name, logo or mark in any manner. References on this website to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply companies endorsement, sponsorship or recommendation of the third party, information, product or service. Company is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Website are intended solely for personal, non-commercial use. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Website or any related software. All software used on this Website is the property of HOMEBETHE or its licensees and suppliers and protected by Indian and international copyright laws. The Contents and software on this Website may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Website is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by the company, one of its affiliates or by third parties who have licensed their materials to the company and are protected by Indian and international copyright laws.
You understand that the company on its online portal is dealing with third party manufactured products and hence such Vendor/s indemnifies and shall hold indemnified the Company, its partners, officers, employees, representatives, agents from and against all losses, damages, claims, suits, legal proceedings and otherwise howsoever arising from or in connection with any claim including but not limited to claim for any infringement of any intellectual property rights or any other rights of any third party or of law, concerning quality, quantity and any claim in relation to the Vendor’s product, the breach of any of the Vendor’s warranties, representations or undertakings or in relation to the non- fulfillment of any of its obligations under the Agreement or arising out of the Vendor infringing any applicable laws, regulations including but not limited to Intellectual Property Rights, Local Sales Tax, Central Sales Tax, Service tax, Value Added tax, The Standards of Weights & Measures legislation, Excise and Import duties, etc. For the purpose of this clause reference to the Company shall also include the Mobile Operators and such other agencies through whom the Company shall make the Online Store available to the Customers.
The present User Agreement is effective unless and until terminated by either you or Company. You may terminate this User Agreement at any time, provided that you discontinue any further use of this Site. Company may terminate this User Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, Such termination will be without any liability to Company. Upon any termination of the User Agreement by either you or Company, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the User Agreement or otherwise. Companies’ right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Website or affect any liability that may have arisen under the User Agreement.